DR. SOFIA ELENA MÁRQUEZ. Platformized Hospitality Ecosystems: Reconfiguring Service Innovation, Customer Engagement, and Organizational Architecture Through SaaS-Driven Digital Infrastructures. Ethiopian International Journal of Multidisciplinary Research, [S. l.], v. 12, n. 10, p. 933–940, 2025. Disponível em: https://www.eijmr.org/index.php/eijmr/article/view/4760. Acesso em: 30 jun. 2026.